Air France has some "Splainin" to do.

As many of you know, Air France was the primary participant in what will go down in the history of aviation as one of the most bungled events ever. I'll back up a bit for those of you reading this for the first time. . . . . . On Saturday afternoon we left Paris to return to the USA only to turn around after only 3 hours of flying time. That's not nearly enough flying time! The captain said, "We've blown out an engine and must turn around. We probably won't crash and burn, but we might, so we're going home so we can burn up over France." That's not exactly what he said, but that is what we heard. We didn't crash and burn! We landed back at CDG and got off the plane to what we expected to be an Air France Ground crew completely prepared to handle 450 stressed, angry, scared and dehydrated travelers. They weren't! It was as if they first found out we were coming back when we landed. They had NO plans, NO action had been taken to take care of us, NO action had been taken to rebook us on other flights, No action had been taken to find another airplane for us, No plans to get us into hotels for the night. . . . . . In short. . . . . They had NO CLUE as to what to do with us. After over 2 hours they finally started to move some of us through (WE were at the beginning of the line) and found us Hotels near the airport.  This nearly 3 hours after we landed!
We were told to return at 7:00 AM at which time, we were told, they would have new flight reservations all worked out for us. . . . They didn't! When we arrived (actually at 6:00 AM) there was NO ONE there, but what really surprised us was that at 7:00 AM there still was NO ONE there. They finally arrived around 7:30, but had NO reservations, NO plans, NO idea what they were going to do with us. After nearly 3 hours of waiting we (Duane and Paula) finally got a reservation on American Airlines, but had to walk about 3/4 of a mile to get ticketed. We waited in line at the AA reservation desk over an hour until finally getting ticketed and then to passport control and security. We finally arrived at our gate 15 minutes before take off and boarded the wonderful American Airline's 777! We were ecstatic! I expect some of those poor people who actually got in line at 7:00 AM are still waiting for a flight home. We are home and finally slept in our own bed last night! It was heavenly!
I almost forgot to mention. . . . . In Both situations, when we landed and on the next morning Air France did feed us the worst sandwiches ever produced in the entire history of French food. Duane actually took a bite out of one (In desperation) and quickly spit it out. . . . It was THAT Bad!